The Five Dysfunctions of a Team

Patrick Lencioni

Over, 20 years ago Patrick Lencioni wrote a most useful and magnificent book about Leadership.

It’s in the form of a short novel. It is a leadership fable and the story of Kathryn Petersen’s struggle with the management team from hell and her final positive resolution is instructive.

The five dysfunctions are:

  1. Absence of trust
  • Fear of Conflict
  • Lake of commitment
  • Avoidance of Accountability
  • Inattention to results

Of course, the Five Dysfunctions reversed is the goal.

Because the first part of the book tells a story about the personalities of the members of the team and the difficulties Kathryn faces it is an entertaining read.

Lencioni lays out the plot like a mystery novel and there is a great deal of unsolvable.

How do you motivate a team of people to change their behavior?

I’ve used the book in working with management teams for over 20 years and it really works.

Beginning on page 191 there is a team assessment which is pretty simple. It has only 15 questions

Usually, I give the team I’m working with the test before they begin to study the book.

A month after we have finished the book, we take the test again.

Usually, the change in attitudes is amazing.

This is a pleasant read, and the book has a red cover.oHoHo

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