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A.R.M.S. the plan. The Four Responses. We ended last time with this statement. “The purpose of using the four elements of an improvement suggestion is to give the decision- maker the information he or she needs.” The following are the … Continue reading →

The four critical elements. We ended last time with this statement. There are four elements to offering suggestions for improvement. When these elements are included in each submission, it allows the decision-maker to do his or her job make a … Continue reading →